When people are by far the biggest asset in a business....the means of creating revenue...getting staff to work more effectively is a major route to future success. Human behaviour at work....what do employers want, how to achieve it, how to change it? The office is a vital part of behaviour, both as a positive and as a negative.
Collaboration is a hallmark of work, but an office that physically hinders groups and teams can inhibit. Innovation can originate anywhere in a business, but a restrictive environment can stifle lateral thinking. Improvement can be formal or informal, but the desire to improve is as important as example.